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System One
What is System One in UK Primary Care?
Examples of how to use the golf term Albatross
- Ensure regular staff training on System One to maximise efficiency and utilise all available features
- Implement robust data governance protocols to maintain patient confidentiality when sharing records
- Use standardised templates and coding to ensure consistency across the PCN
- Regularly audit System One usage to identify opportunities for improved workflow
- Set up appropriate access levels for different staff roles to maintain data security
Examples of how to use the golf term Albatross
- Our Primary Care Network has standardised templates in System One to ensure consistent data capture across all member practices.
- The community nurses can access patient records via System One, improving coordination with the GP surgery.
- The integrated appointment system in System One allows for more efficient resource allocation across our PCN.
What does System One mean?
System One (often written as SystmOne) is a clinical computer system developed by TPP that's widely used across the NHS in England. It provides healthcare professionals with access to electronic patient records and practice management tools. The system allows for a single shared electronic health record that can be accessed by authorised users across different healthcare settings, facilitating better coordinated care within Primary Care Networks.
How does System One benefit Primary Care Networks?
System One benefits Primary Care Networks by enabling seamless information sharing between practices and other healthcare providers. This integrated approach allows for more coordinated patient care, reduced duplication of work, standardised protocols across network practices, efficient resource allocation, and improved population health management. The system's shared care records mean clinicians can make better-informed decisions with access to a patient's complete healthcare journey.
What security features does System One have?
System One incorporates robust security features to protect sensitive patient data. These include role-based access controls, where permissions are assigned based on job function; smart card authentication requiring NHS smartcards for login; detailed audit trails that track who accessed what information and when; secure encryption for data transmission; and patient record access controls that allow patients to set preferences for how their information is shared. These measures ensure compliance with data protection regulations while enabling appropriate information sharing.
Can patients access their own records in System One?
Yes, patients can access their own medical records held in System One through Patient Access, which is an online service connected to the system. This allows patients to view their medical record, including test results, medications, allergies, and consultation notes. Patients can also manage appointments and request repeat prescriptions online. GP practices need to enable this access for patients, and the level of access can be configured to suit local policies and patient preferences.
How does System One integrate with other NHS systems?
System One integrates with numerous other NHS systems through standardised interfaces and APIs. It connects with the NHS Spine for demographic information, the Electronic Prescription Service (EPS) for sending prescriptions to pharmacies, NHS e-Referral Service for specialist referrals, and the Summary Care Record for emergency care information. It also interfaces with laboratory systems for test results, national screening programmes, and increasingly with patient-facing apps. This interoperability helps create a more connected healthcare ecosystem across the NHS.
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